To ensure your safety whilst visiting our site, we ask that you follow certain rules, please check the information below before booking.

Park safety

Site rules

• Only access the park after registration and attending a safety briefing.
• You must ensure everyone in your group is fully signed up before arrival as we will not have facilities for you to do it on site (you may use your smart phone on site but you may miss some of your session).
• Children aged 13 and above may go on the aqua park without an accompanying adult, but a responsible adult must remain on site throughout the visit if under 16.
• You must only use the aqua park in the presence of a lifeguard.
• You must only use the aqua park during the official hours as part of an organised session.
• You must not use the aqua park in darkness or when there is lightning.
• You must use the products responsibly to ensure you don’t injure yourself or others.
• Lifeguards may expel people who have endangered their own safety or that of other users of the aqua park.
• No access to the park having consumed alcohol or drugs.
• No smoking on the aqua park.
• No food or drink on the aqua park.
• Remove all jewellery, keys and any sharp objects before using the aqua park.
• Hannam Leisure Ltd is not responsible for any personal items.

This list is not exhaustive and you must also follow any additional instructions given to you by members of staff whilst on site. Hannam Leisure Ltd operating as Cambridge Aqua Park and its employees cannot be held responsible for any accidents that occur due to improper use of the aqua park or by not following the safety rules above and outlined in the safety briefing or instructions given by staff.

Cancellation Policy: You may cancel your session with a full refund (subject to any costs reasonably incurred by us to fulfil your booking) if you notify us at least 48 hours before your session start time. If you cancel your session with less than 48 hours notice you will NOT be entitled to any refund.

We will endeavour to ensure that as many inflatables are available for use, however, we reserve the right to remove any inflatable without prior notice if we deem it is necessary, no refund will be due under these circumstances.